Regular activities are governed by a set schedule, which, with some exceptions, cannot be modified.
Private activities and excursions are 100% modifiable and adaptable to the needs and preferences of our customers. If you would like to obtain a private service, our staff will assist you and manage everything you wish to do with us.
No. You can also show your booking on your mobile phone, tablet, or other digital device.
Yes, we have adapted vehicles. Simply call our office in advance and indicate that you require special transport.
Simply check whether the day you wish to book is available on the calendar found within each activity.
Most of our activities are conducted in Spanish, English, Italian, and French.
You can check the languages available in the details of each of our activities.
We also offer activities in other languages privately and upon request. Please contact us for more information.
All our activities take place as normal throughout the year, regardless of rain. If extreme conditions force us to cancel an activity, we will offer you an alternative date or an immediate refund.
We offer a 100% secure online payment system. Preventing fraud and unauthorised transactions.
Our website offers a very easy and intuitive booking service and allows you to make secure payments with Visa, MasterCard or PayPal.
Yes, although depending on the tour, you will need to provide the necessary documentation, such as for excursions or guided tours of monuments where tickets are issued in your name.
You may call any of our offices directly to verify that the booking has been made correctly.
All our activities, both regular and private, must be paid for before the activity takes place.
To change the date of a booking or make a cancellation, please contact our customer service team.
Changes and cancellations are free of charge provided that the request is received by our customer service department in accordance with the terms indicated in the cancellation conditions for each of our activities.